I drew up this chart for my children the other day and, as always, learned more than they did. The most important thing I learned from this is the concept of waiting to discuss an issue. I don't think we really can hear another person's point of view so long as we are still brooding or feeling offended or trying to defend ourselves. Anger, pain, and fear block our acceptance of new information. This brings me to a number of different issues. 1) What if you recognize the other person is angry, hurt, or afraid, but they insist on talking about an issue? 2) What if every time you enter a situation you continue to feel angry, hurt, or afraid? Can you never discuss that situation? 3) How do adults work through their anger, hurt, or fear? Question 1: What do we do if another person is angry, afraid, or hurting but they still insist on discussing the issue. First, I don't think it's our job to mention that we think they're too mad to think straight. That w